What You'll Do

  • Converse with customers to determine details of equipment problems.
  • Reassemble machines after making repairs or replacing parts.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Test new systems to ensure that they are in working order.
  • Assemble machines according to specifications, using hand or power tools and measuring devices.
  • Operate machines to test functioning of parts or mechanisms.
  • Maintain records of equipment maintenance work or repairs.
  • Install and configure new equipment, including operating software or peripheral equipment.

Essential Skills

Active Listening 3.62/5
Repairing 3.62/5
Critical Thinking 3.5/5
Complex Problem Solving 3.38/5
Troubleshooting 3.38/5
Speaking 3.25/5
Equipment Selection 3.25/5
Equipment Maintenance 3.25/5
Quality Control Analysis 3.25/5
Time Management 3.25/5
Reading Comprehension 3.12/5
Operations Monitoring 3.12/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Maker: Building and fixing energizes you. You like tangible results and practical tools.
  • Organizer: Bringing order to data and processes satisfies you.
  • Analyst: Investigating problems and finding patterns keeps you engaged.

Common styles

Attention to Detail, Analytical Thinking, Independence, Dependability, Persistence

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Key Abilities

This career demands strong capabilities in the following areas:

Near Vision 3.88/5
Oral Comprehension 3.75/5
Oral Expression 3.62/5
Problem Sensitivity 3.62/5
Written Comprehension 3.5/5
Finger Dexterity 3.5/5
Speech Recognition 3.5/5
Speech Clarity 3.5/5

Technologies & Tools

Adobe Acrobat Call tracking software Cisco Systems VPN Client Database software Debugging software Email software Extensible markup language XML Extensible stylesheet language XSL Hypertext markup language HTML IBM Notes IBM WebSphere Inventory control system software JavaScript Linux Macromedia Cold Fusion McNeel Rhinoceros 3D Microsoft Access Microsoft Active Directory Microsoft Active Server Pages ASP Microsoft Excel

Work Environment & Style

Common Styles for This Career

  • Attention to Detail (High importance: 4.48/5)
  • Analytical Thinking (High importance: 4.29/5)
  • Independence (High importance: 4.12/5)
  • Dependability (High importance: 4.09/5)
  • Persistence (High importance: 4.08/5)

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How to Become One

This career typically requires vocational school, related on-the-job experience, or an associate's degree. Some specialized training or certification may also be required.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Accounting Machine Mechanic Adding Machine Mechanic Assembly Technician ATM Servicer (Automated Teller Machine Servicer) ATM Technician (Automated Teller Machine Technician) Bookkeeping Machine Mechanic Break/Fix Tech (Break/Fix Technician) Business Machine Mechanic Calculating Machine Mechanic Cash Register Mechanic Cash Register Servicer Computer Equipment Installer Computer Equipment Repairer Computer Hardware Tech (Computer Hardware Technician) Computer Installer Computer Mechanic Computer Repair Engineer Computer Repair Technician Computer Repairer Computer Service Technician Computer Technician Computer Technologist Computing Systems Mechanic Copier and Printer Field Technician Copier Technician Copying Machine Mechanic Copying Machine Repairer Customer Service Engineer Data Processing Equipment Repairer Data Processing Mechanic Dictaphone Mechanic Dictaphone Technician Dictating Machine Mechanic Dictating Transcribing Machine Servicer Duplicating Machine Mechanic Electronics Computer Mechanic Electronics Mechanic Fax Machine Repairer Field Dispatch Support Technician Field Engineer Field Printer Technician Field Service Engineer Field Service Technician Field Support Technician Field Technician Hardware Tech (Hardware Technician) Information Technology Technician (IT Technician) IT Hardware Tech (Information Technology Hardware Technician) Machine Repairman Mail Processing Equipment Mechanic Mechanic Office Equipment Installer Office Machine Installer Office Machine Mechanic Office Machine Servicer Office Machinery Installer Office Machines Wirer PC Repair Tech (Personal Computer Repair Technician) PC Technician (Personal Computer Technician) Personal Computer Maintenance Technician (PC Maintenance Tech) Photocopying Equipment Mechanic Photocopying Equipment Repairer Printer Field Service Tech (Printer Field Service Technician) Printer Repair Technician Printer Technician Repair Agent Repair Technician Service Center Technician Service Technician Soundscriber Mechanic Statistical Machine Mechanic Statistical Machine Servicer Support Technician Tabulating Machine Mechanic Technician Support Engineer Transcribing Machine Mechanic Typewriter Aligner Typewriter Mechanic Typewriter Repairer Xerox Machine Mechanic