What You'll Do

  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Act as oversight or security agents for management or customers.
  • Supervise or train surveillance observers.
  • Develop and maintain log of surveillance observations.
  • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
  • Review video surveillance footage.

Essential Skills

Monitoring 4.12/5
Critical Thinking 3.75/5
Speaking 3.62/5
Judgment and Decision Making 3.38/5
Reading Comprehension 3.25/5
Active Listening 3.25/5
Writing 3.12/5
Active Learning 3.12/5
Social Perceptiveness 3.12/5
Instructing 3.0/5
Complex Problem Solving 3.0/5
Coordination 2.88/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Leader: Taking charge and moving ideas forward motivates you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.

Common styles

Integrity, Cooperation, Attention to Detail, Stress Tolerance, Dependability

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Key Abilities

This career demands strong capabilities in the following areas:

Problem Sensitivity 4.25/5
Selective Attention 4.0/5
Far Vision 4.0/5
Oral Comprehension 3.88/5
Written Expression 3.75/5
Inductive Reasoning 3.75/5
Near Vision 3.75/5
Oral Expression 3.62/5

Technologies & Tools

FileMaker Pro iView Systems Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft Paint Microsoft PowerPoint Microsoft Word

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.58/5)
  • Cooperation (High importance: 4.47/5)
  • Attention to Detail (High importance: 4.36/5)
  • Stress Tolerance (High importance: 4.23/5)
  • Dependability (High importance: 4.2/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Casino Enforcement Agent Casino Investigator Casino Surveillance Officer Dual Rate Surveillance Officer Entertainment And Recreation Industry Surveillance Operator Gambling Monitor Gambling Surveillance Observer Gambling Surveillance Officer Gaming Inspector Gaming Investigator Gaming Surveillance Observer Gaming Surveillance Officer Investigative Specialist Security Officer Special Investigator Surveillance Agent Surveillance Inspector Surveillance Investigator Surveillance Monitor Surveillance Observer Surveillance Officer Surveillance Operator Surveillance System Monitor Surveillance Technician Video Surveillance Agent Video Surveillance Technician