What You'll Do

  • Compile and balance cash receipts at the end of the day or shift.
  • Resolve customer complaints regarding food service.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Estimate ingredients and supplies required to prepare a recipe.
  • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
  • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

Essential Skills

Management of Personnel Resources 4.0/5
Speaking 3.88/5
Monitoring 3.88/5
Coordination 3.88/5
Active Listening 3.75/5
Instructing 3.75/5
Service Orientation 3.62/5
Reading Comprehension 3.25/5
Critical Thinking 3.12/5
Learning Strategies 3.12/5
Social Perceptiveness 3.12/5
Negotiation 3.12/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.

Common styles

Cooperation, Stress Tolerance, Social Orientation, Self-Control, Dependability

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Oral Expression 4.0/5
Problem Sensitivity 3.88/5
Deductive Reasoning 3.75/5
Speech Clarity 3.62/5
Speech Recognition 3.5/5
Written Comprehension 3.12/5
Written Expression 3.0/5

Technologies & Tools

ADP Workforce Now CaterPro CBORD Foodservice Suite CBORD Group Menu Management System Compeat Restaurant Accounting Systems Compris Advanced Manager's Workstation Compris software CostGuard Delphi Technology Evernote IBM Domino Intuit QuickBooks Point of Sale Inventory management software MICROS Systems HSI Profits Series Microsoft Dynamics Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project

Work Environment & Style

Common Styles for This Career

  • Cooperation (High importance: 4.23/5)
  • Stress Tolerance (High importance: 4.23/5)
  • Social Orientation (High importance: 4.19/5)
  • Self-Control (High importance: 4.1/5)
  • Dependability (High importance: 4.05/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Banquet Captain Banquet Supervisor Bar Manager Bartender Manager Cafeteria Manager Cafeteria Supervisor Canteen Manager Cocktail Lounge Manager Commissary Production Supervisor Cook Manager Counter Supervisor Crew Chief Dairy Bar Manager Dietary Director Dietary Manager Dietary Supervisor Dining Room Captain Dining Room Manager Dining Room Supervisor Dining Services Director Fast Food Restaurant Manager Fast Food Services Manager Fast Food Supervisor Flight Kitchen Manager Floor Supervisor Food and Beverage Director Food and Nutrition Services Supervisor Food Beverage Supervisor Food Concession Manager Food Production Supervisor Food Service Director Food Service Industry Supervisor Food Service Manager Food Service Supervisor Food Supervisor Fountain Manager Fountain Supervisor GM (General Manager) Kitchen Manager Kitchen Supervisor Kitchen Work Supervisor Kosher Dietary Service Manager Kosher Dietary Service Supervisor Line Worker Supervisor Lunch Counter Manager Luncheonette Manager Lunchroom Food Service Supervisor Lunchroom Manager Lunchroom Supervisor Motel Food Service Supervisor Restaurant Manager Restaurant Shift Supervisor Restaurant Supervisor Room Service Supervisor School Lunch Manager Shift Supervisor Snack Bar Manager Soda Fountain Manager Tea Room Manager