What You'll Do

  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Respond to and resolve patrons' complaints.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Greet customers and ask about the quality of service they are receiving.
  • Perform paperwork required for monetary transactions.
  • Explain and interpret house rules, such as game rules or betting limits, for patrons.
  • Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
  • Reset slot machines after payoffs.

Essential Skills

Monitoring 3.88/5
Service Orientation 3.88/5
Active Listening 3.75/5
Speaking 3.75/5
Reading Comprehension 3.62/5
Critical Thinking 3.62/5
Social Perceptiveness 3.5/5
Time Management 3.5/5
Writing 3.38/5
Coordination 3.38/5
Management of Personnel Resources 3.38/5
Instructing 3.25/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.

Common styles

Integrity, Self-Control, Stress Tolerance, Dependability, Attention to Detail

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Oral Expression 3.88/5
Problem Sensitivity 3.75/5
Speech Recognition 3.75/5
Speech Clarity 3.75/5
Deductive Reasoning 3.62/5
Near Vision 3.62/5
Written Comprehension 3.5/5

Technologies & Tools

Corel WordPerfect Office Suite Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word Operating system software

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.79/5)
  • Self-Control (High importance: 4.63/5)
  • Stress Tolerance (High importance: 4.57/5)
  • Dependability (High importance: 4.48/5)
  • Attention to Detail (High importance: 4.34/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

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