What You'll Do

  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Administer first aid to passengers in distress.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Prepare passengers and aircraft for landing, following procedures.
  • Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Reassure passengers when situations, such as turbulence, are encountered.

Essential Skills

Speaking 4.12/5
Active Listening 3.88/5
Monitoring 3.88/5
Social Perceptiveness 3.75/5
Service Orientation 3.75/5
Coordination 3.62/5
Reading Comprehension 3.12/5
Critical Thinking 3.12/5
Active Learning 3.12/5
Time Management 3.12/5
Writing 3.0/5
Persuasion 3.0/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Concern for Others, Dependability, Adaptability/Flexibility, Cooperation, Social Orientation

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Expression 4.0/5
Speech Clarity 4.0/5
Oral Comprehension 3.88/5
Speech Recognition 3.88/5
Problem Sensitivity 3.75/5
Near Vision 3.75/5
Deductive Reasoning 3.62/5
Information Ordering 3.25/5

Technologies & Tools

AD OPT Altitude Arkitektia Flight Itinerary Bid Assistant IBM Lotus LearningSpace Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Windows Microsoft Word SBS International Maestro Suite ValtamTech Flight Crew Log

Work Environment & Style

Common Styles for This Career

  • Concern for Others (High importance: 4.75/5)
  • Dependability (High importance: 4.71/5)
  • Adaptability/Flexibility (High importance: 4.66/5)
  • Cooperation (High importance: 4.64/5)
  • Social Orientation (High importance: 4.62/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Aircraft Cabin Agent Airline Attendant Airline Flight Attendant Airline Hostess Airline Stewardess Airplane Flight Attendant Cabin Attendant Door and Arrival Attendant Flight Attendant Flight Crew Flight Crew Member Flight Hostess Flight Steward In-Flight Crew Member Inflight Services Flight Attendant International Flight Attendant Meal Attendant Purser Ramp Flight Attendant