What You'll Do

  • Provide boarding assistance to elderly, sick, or injured people.
  • Open and close doors for passengers.
  • Respond to passengers' questions, requests, or complaints.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Perform equipment safety checks prior to departure.
  • Signal transportation operators to stop or to proceed.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Determine or facilitate seating arrangements.

Essential Skills

Service Orientation 3.88/5
Active Listening 3.75/5
Speaking 3.75/5
Social Perceptiveness 3.75/5
Monitoring 3.25/5
Reading Comprehension 3.0/5
Coordination 3.0/5
Persuasion 3.0/5
Critical Thinking 2.88/5
Negotiation 2.88/5
Active Learning 2.62/5
Complex Problem Solving 2.62/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.

Common styles

Dependability, Self-Control, Stress Tolerance, Concern for Others, Integrity

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 3.75/5
Oral Expression 3.75/5
Speech Recognition 3.62/5
Speech Clarity 3.62/5
Problem Sensitivity 3.5/5
Deductive Reasoning 3.38/5
Written Comprehension 3.0/5
Inductive Reasoning 3.0/5

Technologies & Tools

Appointment scheduling software Email software Microsoft Office software Microsoft Windows Microsoft Word Time tracking software

Work Environment & Style

Common Styles for This Career

  • Dependability (High importance: 4.63/5)
  • Self-Control (High importance: 4.6/5)
  • Stress Tolerance (High importance: 4.59/5)
  • Concern for Others (High importance: 4.5/5)
  • Integrity (High importance: 4.47/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

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