What You'll Do

  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Answer telephones, direct calls, and take messages.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Review files, records, and other documents to obtain information to respond to requests.

Essential Skills

Reading Comprehension 3.75/5
Active Listening 3.75/5
Speaking 3.62/5
Writing 3.12/5
Critical Thinking 3.0/5
Social Perceptiveness 3.0/5
Coordination 3.0/5
Service Orientation 3.0/5
Time Management 3.0/5
Monitoring 2.88/5
Active Learning 2.75/5
Instructing 2.75/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Leader: Taking charge and moving ideas forward motivates you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Integrity, Attention to Detail, Cooperation, Self-Control, Dependability

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Expression 3.88/5
Oral Comprehension 3.75/5
Written Comprehension 3.75/5
Written Expression 3.62/5
Near Vision 3.38/5
Speech Recognition 3.38/5
Speech Clarity 3.38/5
Problem Sensitivity 3.12/5

Technologies & Tools

3M Post-it App Adobe Acrobat Adobe InDesign ADP Workforce Now Alpha Software Alpha Five Appointment scheduling software Billing software Blackbaud The Raiser's Edge Blackboard software Bookkeeping software Data entry software Database software Dropbox Electronic Data Interchange EDI systems Evernote Facebook FileMaker Pro Filing system software Google Docs Google Drive

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.63/5)
  • Attention to Detail (High importance: 4.45/5)
  • Cooperation (High importance: 4.38/5)
  • Self-Control (High importance: 4.2/5)
  • Dependability (High importance: 4.17/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Administration Clerk Administrative Clerk (Admin Clerk) Administrative Support Specialist Administrative Technician (Admin Tech) Agent-Licensing Clerk Animal Hospital Clerk Animal Shelter Clerk Attendance Clerk Auction Assistant Audit Control Clerk Automobile Contract Clerk Bilingual Office Assistant Blood Bank Calendar Control Clerk Blood Bank Credit Clerk Blood Donor Unit Assistant Board Attendant Broadcast Checker Call Center Specialist Car Distributor Chart Clerk Charter Circulation Clerk Clerical Aide Clerical Assistant Clerical Dentist Assistant Clerical Office Worker Clerk Code and Test Clerk Congressional District Aide Copyright Expert Credit Card Clerk Credit Card Control Clerk Data Examination Clerk Desk Clerk Document Coordinator Document Examiner Document Processor Election Clerk Examination Proctor Field Assistant Field Clerk Field Representative Fingerprint Clerk Floor Clerk Floor Space Allocator Front Office Assistant Front Office Clerk General Clerk General Office Clerk General Office Worker Government Clerk Grading Clerk Greige Goods Marker Health Unit Coordinator History Card Clerk Identification Clerk Insurance Clerk Laboratory Clerk Laundry Clerk Lost and Found Clerk Lost Charge Card Clerk Map Clerk Marketing Clerk Media Clerk Melter Clerk Office Administrative Assistant (Office Admin Assistant) Office Aide Office Assistant Office Associate Office Automation Clerk Office Clerical Helper Office Clerk Office Employee Office Helper Office Services Specialist Office Support Assistant Office Worker Order Caller Police Aide Police Clerk Press Clippings Cutter and Paster Process Server Program Support Clerk Property Clerk Property Coordinator Radio Message Router Real Estate Assistant Real Estate Clerk Returned Telephone Equipment Appraiser Router Stubber Telegraph Service Clerk Test Technician Throw-Out Clerk Trace Clerk Train Clerk Trip Follower Underwriting Clerk Unit Clerk Utility Worker Weather Clerk Wrong Address Clerk Yard Clerk