What You'll Do

  • Keep money drawers in order, and record and balance daily transactions.
  • Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
  • Obtain signatures from recipients of registered or special delivery mail.
  • Register, certify, and insure letters and parcels.
  • Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  • Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.

Essential Skills

Active Listening 3.38/5
Speaking 3.25/5
Reading Comprehension 3.12/5
Service Orientation 3.12/5
Critical Thinking 3.0/5
Monitoring 3.0/5
Social Perceptiveness 3.0/5
Time Management 3.0/5
Writing 2.88/5
Judgment and Decision Making 2.88/5
Mathematics 2.75/5
Coordination 2.75/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.
  • Leader: Taking charge and moving ideas forward motivates you.

Common styles

Dependability, Integrity, Attention to Detail, Cooperation, Self-Control

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Oral Expression 3.88/5
Near Vision 3.5/5
Written Comprehension 3.38/5
Speech Recognition 3.38/5
Speech Clarity 3.38/5
Deductive Reasoning 3.12/5
Information Ordering 3.12/5

Technologies & Tools

Budgeting software Delivery operations information system DOIS Electronic Time Clock ETC Inventory tracking software Microsoft Windows NCR Advanced Store Point of sale POS software Time and Attendance Collection System TACS

Work Environment & Style

Common Styles for This Career

  • Dependability (High importance: 4.68/5)
  • Integrity (High importance: 4.68/5)
  • Attention to Detail (High importance: 4.47/5)
  • Cooperation (High importance: 4.26/5)
  • Self-Control (High importance: 4.2/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Annuitant HCA (Annuitant Holiday Clerk Assistant) Bulk Clerk Bulk Mail Clerk Bulk Mail Technician Business Mail Entry Clerk City Carrier City Carrier Assistant (CCA) Clerk Counter Clerk Delivery Clerk Distribution Clerk Dock Clerk Mail Agent Mail Caller Mail Clerk Mail Handler Mail Order Clerk Mailing Clerk Mailroom Associate Mailroom Clerk Money Order Clerk Package Handler Package Sorter Package Switcher Parcel Post Clerk Part Time Flexible Clerk (PTF Clerk) Post Office Clerk Postal Clerk Postal Service Clerk Postal Service Window Clerk Postal Support Employee Rural Carrier Rural Carrier Associate Sales and Distribution Clerk Sales and Service Associate (SSA) Special Delivery Clerk Stamp Clerk Window Clerk