What You'll Do

  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Receive and fill telephone orders for parts.
  • Prepare sales slips or sales contracts.
  • Receive payment or obtain credit authorization.
  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Mark and store parts in stockrooms, according to prearranged systems.
  • Discuss use and features of various parts, based on knowledge of machines or equipment.
  • Demonstrate equipment to customers, and explain functioning of equipment.

Essential Skills

Active Listening 4.0/5
Speaking 4.0/5
Persuasion 3.75/5
Reading Comprehension 3.62/5
Service Orientation 3.62/5
Social Perceptiveness 3.38/5
Critical Thinking 3.25/5
Monitoring 3.12/5
Writing 3.0/5
Judgment and Decision Making 3.0/5
Time Management 3.0/5
Active Learning 2.88/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Maker: Building and fixing energizes you. You like tangible results and practical tools.
  • Leader: Taking charge and moving ideas forward motivates you.

Common styles

Integrity, Dependability, Cooperation, Attention to Detail, Initiative

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Oral Expression 4.0/5
Near Vision 3.88/5
Written Comprehension 3.75/5
Speech Recognition 3.75/5
Speech Clarity 3.62/5
Information Ordering 3.5/5
Written Expression 3.38/5

Technologies & Tools

Adobe Acrobat Customer information databases Inventory control system software Inventory management systems Inventory tracking software Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word SAP software SmugMug Flickr Web browser software

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.6/5)
  • Dependability (High importance: 4.43/5)
  • Cooperation (High importance: 4.2/5)
  • Attention to Detail (High importance: 4.16/5)
  • Initiative (High importance: 4.11/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Appliance Parts Counter Clerk Automotive Parts Clerk (Auto Parts Clerk) Automotive Parts Counter Associate (Auto Parts Counter Associate) Automotive Parts Counter Person (Auto Parts Counter Person) Automotive Parts Counterperson (Auto Parts Counterperson) Automotive Parts Handler (Auto Parts Handler) Automotive Parts Salesperson (Auto Parts Salesperson) Automotive Parts Specialist (Auto Parts Specialist) Electronic Parts Salesperson Merchandising Assistant Parts Advisor Parts Associate Parts Back Counter Man Parts Clerk Parts Consultant Parts Coordinator Parts Counter Associate Parts Counter Clerk Parts Counter Person Parts Counter Representative (Parts Counter Rep) Parts Counter Salesperson Parts Counterman Parts Counterperson Parts Person Parts Puller Parts Representative (Parts Rep) Parts Runner Parts Sales Representative (Parts Sales Rep) Parts Salesman Parts Salesperson Parts Specialist Parts Technician (Parts Tech) Sales Assistant (Sales Assist) Sales Specialist Salesperson Wholesale Parts Salesperson