What You'll Do

  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Research and analyze member or community needs to determine program directions and goals.
  • Speak to community groups to explain and interpret agency purposes, programs, and policies.
  • Recruit, interview, and hire or sign up volunteers and staff.
  • Represent organizations in relations with governmental and media institutions.

Essential Skills

Social Perceptiveness 4.0/5
Service Orientation 4.0/5
Active Listening 3.88/5
Critical Thinking 3.88/5
Active Learning 3.88/5
Monitoring 3.88/5
Coordination 3.88/5
Complex Problem Solving 3.88/5
Judgment and Decision Making 3.88/5
Time Management 3.88/5
Management of Personnel Resources 3.88/5
Reading Comprehension 3.75/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Helper: Supporting people and making a difference matters to you.
  • Organizer: Bringing order to data and processes satisfies you.

Common styles

Integrity, Leadership, Dependability, Adaptability/Flexibility, Initiative

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Expression 4.38/5
Oral Comprehension 4.12/5
Written Comprehension 4.0/5
Problem Sensitivity 4.0/5
Written Expression 3.88/5
Deductive Reasoning 3.88/5
Speech Recognition 3.88/5
Speech Clarity 3.88/5

Technologies & Tools

Blackbaud The Raiser's Edge Client information databases Corel QuattroPro Corel WordPerfect Office Suite FileMaker Pro Financial accounting software Healthcare common procedure coding system HCPCS IBM Lotus 1-2-3 Microsoft Access Microsoft Dynamics Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Publisher Microsoft Visual FoxPro Microsoft Word Oracle Reports PointClickCare healthcare software

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.85/5)
  • Leadership (High importance: 4.85/5)
  • Dependability (High importance: 4.75/5)
  • Adaptability/Flexibility (High importance: 4.72/5)
  • Initiative (High importance: 4.71/5)

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How to Become One

Most employers require a bachelor's degree in a relevant field. Some positions may also require experience through internships, co-ops, or entry-level work to strengthen your candidacy.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Adoption Services Manager Adult Daycare Coordinator Borough Coordinator Case Manager Case Services Manager Casework Department Director Casework Director Casework Services Director Child Welfare Director Child Welfare Services Director Children's Service Supervisor Clinical Services Director Club Manager Community Center Director Community Organization Director Community Outreach Coordinator Community Service Director Community Service Organization Director Community Services Director Contract Sheltered Workshop Supervisor Counseling Services Manager Family Service Center Director Family Services Coordinator Field Coordination Director Field Service Director Foster Care Case Manager Group Counseling Program Director Group Home Manager Group Work Program Director Home Service Director Membership Director Multi-Share Program Coordinator Neighborhood Service Center Director Non Profit Director Non-Profit Director Nonprofit Director Nonprofit Manager Offender Workforce Development Program Manager (OWDPM) Outreach Coordinator Parole Director Program Coordinator Program Manager Program Supervisor Psychiatric Social Worker Supervisor Public Welfare Director Rehabilitation Center Manager Scout Work Director Services Case Manager Sheltered Workshop Executive Director Social Service Agency Director Social Service Coordinator Social Service Director Social Services Director Social Services Manager Social Welfare Administrator Social Work Administrator Teenage Activities Director Teenage Program Director Transitional Care Director Veterans Affairs Director Vocational Rehabilitation Administrator Volunteer Services Director Volunteer Services Manager Volunteer Services Supervisor Welfare Administrator Welfare Director Welfare Manager Youth Program Director