What You'll Do

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.
  • Develop sales presentations or proposals to explain service specifications.
  • Distribute promotional materials at meetings, conferences, or trade shows.
  • Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
  • Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Technologies & Tools

Apple macOS Customer relationship management CRM software Enterprise application integration EAI software HubSpot software IBM SPSS Statistics JamBoard Microsoft Dynamics Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word Salesforce software

How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Accounts Manager Accounts Representative Automobile Club Membership Sales Agent Automotive Sales Consultant (Auto Sales Consultant) Business Services Sales Representative Business-to-Business Sales Representative Client Relationship Consultant Customer Service Representative (Customer Service Rep) Customer Service Sales Representative (Customer Service Sales Rep) Field Sales Consultant Field Sales Representative Independent Sales Representative Inside Sales and Customer Service Representative (Inside Sales and Customer Service Rep) Inside Sales Representative Marketing Representative Member Services Representative (Member Services Rep) Membership Representative (Membership Rep) Membership Solicitor Outside Sales Representative Pest Control Service Sales Agent Product Specialist Route Sales Representative (Route Sales Rep) Sales Agent Sales Associate Sales Consultant Sales Coordinator Sales Development Representative Sales Representative (Sales Rep) Sales Specialist Salesman Technical Sales Representative Wireless Sales Specialist