What You'll Do

  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
  • Receive and mark baggage by completing and attaching claim checks.
  • Greet incoming guests and escort them to their rooms.
  • Assist travelers and guests with disabilities.
  • Act as part of the security team at transportation terminals, hotels, or similar establishments.
  • Deliver messages and room service orders, and run errands for guests.
  • Explain the operation of room features, such as locks, ventilation systems, and televisions.
  • Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
  • Maintain clean lobbies or entrance areas for travelers or guests.

Essential Skills

Service Orientation 3.75/5
Active Listening 3.62/5
Speaking 3.62/5
Critical Thinking 3.0/5
Coordination 3.0/5
Reading Comprehension 2.88/5
Monitoring 2.88/5
Social Perceptiveness 2.88/5
Complex Problem Solving 2.88/5
Time Management 2.88/5
Writing 2.75/5
Judgment and Decision Making 2.75/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Maker: Building and fixing energizes you. You like tangible results and practical tools.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Dependability, Attention to Detail, Integrity, Self-Control, Concern for Others

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 3.75/5
Oral Expression 3.75/5
Trunk Strength 3.75/5
Static Strength 3.5/5
Speech Recognition 3.5/5
Multilimb Coordination 3.25/5
Speech Clarity 3.12/5
Problem Sensitivity 3.0/5

Technologies & Tools

Corel WordPerfect Office Suite Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft Word

Work Environment & Style

Common Styles for This Career

  • Dependability (High importance: 4.36/5)
  • Attention to Detail (High importance: 4.25/5)
  • Integrity (High importance: 4.23/5)
  • Self-Control (High importance: 4.03/5)
  • Concern for Others (High importance: 3.9/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Airport Guide Baggage Agent Baggage Checker Baggage Handler Baggage Porter Baggage Smasher Baggageman Bell Attendant Bell Captain Bell Clerk Bell Person Bell Staff Bellhop Bellman Bellman Captain Bellman Driver Bellperson Bellstaff Bellstand Attendant Call Worker Cart and Bag Attendant Donation Door Attendant Door Attendant Doorman Doorperson Food Porter Ground Support Agent Hall Porter Hotel Baggage Handler Lobby Porter Luggage Attendant Porter Railroad Baggage Porter Red Cap Redcap Service Technician (Service Tech) Sky Cap Skycap Sleeping Car Porter Station Baggage Porter Valet Valet Service Attendant