What You'll Do

  • Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
  • Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
  • Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders.
  • File, type, or operate standard office machines.
  • Monitor daily stock prices and compute fluctuations to determine the need for additional collateral to secure loans.
  • Compute total holdings, dividends, interest, transfer taxes, brokerage fees, or commissions and allocate appropriate payments to customers.
  • Prepare reports summarizing daily transactions and earnings for individual customer accounts.
  • Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.
  • Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.
  • Perform clerical tasks, such as answering phones or distributing mail.

Essential Skills

Active Listening 3.88/5
Speaking 3.88/5
Reading Comprehension 3.75/5
Time Management 3.5/5
Critical Thinking 3.38/5
Writing 3.12/5
Monitoring 3.12/5
Mathematics 3.0/5
Active Learning 3.0/5
Social Perceptiveness 3.0/5
Service Orientation 3.0/5
Judgment and Decision Making 3.0/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Leader: Taking charge and moving ideas forward motivates you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Dependability, Integrity, Attention to Detail, Analytical Thinking, Stress Tolerance

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Oral Expression 3.88/5
Written Comprehension 3.75/5
Near Vision 3.75/5
Written Expression 3.62/5
Speech Recognition 3.62/5
Speech Clarity 3.62/5
Information Ordering 3.5/5

Technologies & Tools

Account management software Adobe Acrobat Adobe Creative Cloud software Adobe Dreamweaver Adobe Illustrator Adobe InDesign Adobe Photoshop Bloomberg Professional Customer relationship management CRM software HEAT Software GoldMine Instant messaging software Microsoft Access Microsoft Dynamics Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft SharePoint Microsoft Visual FoxPro Microsoft Word

Work Environment & Style

Common Styles for This Career

  • Dependability (High importance: 4.7/5)
  • Integrity (High importance: 4.67/5)
  • Attention to Detail (High importance: 4.58/5)
  • Analytical Thinking (High importance: 4.39/5)
  • Stress Tolerance (High importance: 4.39/5)

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How to Become One

This career typically requires vocational school, related on-the-job experience, or an associate's degree. Some specialized training or certification may also be required.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Account Administrator Broker Assistant Brokerage Agent Brokerage Analyst Brokerage Assistant Brokerage Associate Brokerage Clerk Brokerage Coordinator Brokerage Operations Representative (Brokerage Operations Rep) Brokerage Operations Specialist Brokerage Purchase-and-Sale Clerk Brokerage Service Associate Brokerage Services Specialist Brokerage Specialist Business Broker Client Administrator Client Associate Client Service Associate Client Service Representative Commodities Clerk Coupon Clerk Dividend Clerk Information Clerk Brokerage Margin Clerk Operations Clerk Operations Coordinator Operations Representative Operations Specialist OTC Clerk (Over the Counter Clerk) Portfolio Assistant Quotation Checker Quotation Clerk Registered Account Administrator Registered Associate Registered Client Services Associate Registered Sales Assistant Sales Assistant Sales Trader Securities Clerk Securities Processor Securities Settlement Processor Stock Clerk Support Analyst Support Broker Telephone Quotation Clerk Trading Assistant Transaction Processor Transfer Agent Transfer Associate Transfer Clerk Transfer Specialist Wealth Services Associate