What You'll Do

  • Keep records of customers' charges and payments.
  • Compile and analyze credit information gathered by investigation.
  • Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
  • Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
  • File sales slips in customers' ledgers for billing purposes.
  • Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
  • Mail charge statements to customers.
  • Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
  • Relay credit report information to subscribers by mail or by telephone.

Essential Skills

Reading Comprehension 3.62/5
Active Listening 3.62/5
Speaking 3.62/5
Critical Thinking 3.25/5
Writing 3.12/5
Social Perceptiveness 3.12/5
Time Management 3.12/5
Monitoring 3.0/5
Coordination 3.0/5
Service Orientation 3.0/5
Judgment and Decision Making 3.0/5
Instructing 2.75/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Leader: Taking charge and moving ideas forward motivates you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Integrity, Dependability, Cooperation, Attention to Detail, Self-Control

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 3.62/5
Written Comprehension 3.5/5
Oral Expression 3.5/5
Problem Sensitivity 3.5/5
Near Vision 3.5/5
Deductive Reasoning 3.25/5
Inductive Reasoning 3.25/5
Speech Recognition 3.25/5

Technologies & Tools

Accounting software Email software Equifax software Experian software Financial accounting software Microsoft Access Microsoft Excel Microsoft Internet Explorer Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft SharePoint Microsoft Word SAP software Spreadsheet programs Structured query language SQL Tableau Web browser software

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.38/5)
  • Dependability (High importance: 4.33/5)
  • Cooperation (High importance: 4.32/5)
  • Attention to Detail (High importance: 4.29/5)
  • Self-Control (High importance: 4.29/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Accounts Receivable Coordinator Authorizer Branch Processor Call Out Operator Charge Authorizer Collector Commercial Credit Advisor Commercial Credit Analyst Commercial Credit Officer Commercial Credit Reviewer Commercial Loan Reviewer Commercial Processor Consumer Credit Analyst Controller Credit Adjuster Credit Administrator Credit Analyst Credit and Collections Coordinator Credit and Collections Specialist Credit Associate Credit Authorizer Credit Balance Specialist Credit Card Specialist Credit Charge Authorizer Credit Checker Credit Clerk Credit Coordinator Credit Expert Credit Historian Credit Interviewer Credit Investigator Credit Letter Specialist Credit Officer Credit Operations Processor Credit Processor Credit Products Officer Credit Professional Credit Rating Checker Credit Rating Inspector Credit Reference Clerk Credit Report Checker Credit Reporter Credit Representative Credit Review Officer Credit Reviewer Credit Risk Officer Credit Risk Review Officer Credit Risk Specialist Credit Specialist Credit Verifier Customer Service Representative Education Finance Processor Farm Loan Inspector Finance Processor Inspector Insurance Coordinator Investigator Loan Processor Loan Verifier Regional Credit Officer