What You'll Do

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Learn to operate new office technologies as they are developed and implemented.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.

Essential Skills

Active Listening 4.0/5
Speaking 4.0/5
Reading Comprehension 3.88/5
Writing 3.75/5
Service Orientation 3.5/5
Time Management 3.5/5
Monitoring 3.12/5
Coordination 3.12/5
Critical Thinking 3.0/5
Social Perceptiveness 3.0/5
Judgment and Decision Making 3.0/5
Active Learning 2.88/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Leader: Taking charge and moving ideas forward motivates you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Attention to Detail, Integrity, Cooperation, Dependability, Concern for Others

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Written Comprehension 4.0/5
Oral Expression 4.0/5
Written Expression 4.0/5
Near Vision 3.88/5
Speech Recognition 3.75/5
Speech Clarity 3.75/5
Information Ordering 3.62/5

Technologies & Tools

3M Post-it App Adobe Acrobat Adobe Creative Cloud software Adobe Dreamweaver Adobe Illustrator Adobe InDesign Adobe Photoshop ADP Workforce Now Airtable Apache Cassandra Apache Hadoop Apache Hive Apache HTTP Server Apache Pig Apache Solr Apache Tomcat Apple Keynote Apple macOS Appointment scheduling software Atlassian Confluence

Work Environment & Style

Common Styles for This Career

  • Attention to Detail (High importance: 4.58/5)
  • Integrity (High importance: 4.5/5)
  • Cooperation (High importance: 4.43/5)
  • Dependability (High importance: 4.36/5)
  • Concern for Others (High importance: 4.25/5)

Want to see how YOUR work style matches this career?

Take Free 15-Min Assessment →

How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

Similar Careers to Explore

Bill and Account Collectors

99.8% similar profile

Human Resources Assistants, Except Payroll and Timekeeping

99.8% similar profile

New Accounts Clerks

99.7% similar profile

Receptionists and Information Clerks

99.6% similar profile

Court, Municipal, and License Clerks

99.5% similar profile

Tellers

99.2% similar profile

Credit Authorizers, Checkers, and Clerks

99.2% similar profile

Tax Examiners and Collectors, and Revenue Agents

99.1% similar profile

Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Administrative Assistant (Admin Assistant) Administrative Associate Administrative Clerk Administrative Coordinator Administrative Liaison Administrative Resources Associate Administrative Secretary (Admin Secretary) Administrative Specialist (Admin Specialist) Administrative Support Assistant (ASA) Administrative Support Specialist Administrative Technician Alumni Secretary Appointment Scheduler Clerical Secretary Clerk Secretary Department Secretary Escrow Assistant Escrow Secretary Front Desk Coordinator Office Administrator Office Assistant Office Secretary Operations Assistant Personal Assistant Personal Secretary Police Police Administrative Assistant Program Assistant Real Estate Administrative Assistant Scheduling Coordinator School Attendance Secretary School Secretary Secretary Staff Assistant