What You'll Do

  • Attend or make presentations at community events to promote funeral home services or build community relationships.
  • Conduct market research and analyze industry trends.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
  • Negotiate contracts for prearranged funeral services.
  • Offer counsel and comfort to families and friends of the deceased.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.

Essential Skills

Service Orientation 4.0/5
Active Listening 3.88/5
Social Perceptiveness 3.88/5
Reading Comprehension 3.62/5
Time Management 3.62/5
Speaking 3.5/5
Critical Thinking 3.5/5
Judgment and Decision Making 3.5/5
Management of Personnel Resources 3.5/5
Monitoring 3.38/5
Coordination 3.38/5
Complex Problem Solving 3.25/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Integrity, Dependability, Attention to Detail, Adaptability/Flexibility, Concern for Others

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Written Comprehension 3.88/5
Oral Expression 3.88/5
Written Expression 3.75/5
Problem Sensitivity 3.62/5
Near Vision 3.62/5
Speech Clarity 3.62/5
Speech Recognition 3.5/5

Technologies & Tools

CodeJam MemoriesOnTV CSR Consultants Cemetery Management SC Email software Financial reporting software FPA Software MACCS funeralOne Life Tributes HMIS Advantage iCIMS Talent Cloud software Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Mortware Professional Twin Tiers Technologies CIMS Twin Tiers Technologies MIMS Web browser software

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.89/5)
  • Dependability (High importance: 4.75/5)
  • Attention to Detail (High importance: 4.72/5)
  • Adaptability/Flexibility (High importance: 4.62/5)
  • Concern for Others (High importance: 4.59/5)

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How to Become One

This career typically requires vocational school, related on-the-job experience, or an associate's degree. Some specialized training or certification may also be required.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Arranging Funeral Director Funeral Counselor Funeral Director Funeral Home Director Funeral Home GM (Funeral Home General Manager) Funeral Home Location Manager Funeral Home Manager Funeral Home Owner Funeral Sales Manager Funeral Service Manager Licensed Funeral Director Location Manager Mortuary Operations Manager (Mortuary Ops Manager) Prearranged Funeral Sales Manager