What You'll Do

  • Analyze and record personnel or operational data and write related activity reports.
  • Apply customer feedback to service improvement efforts.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Collaborate with staff members to plan or develop programs of events or schedules of activities.
  • Direct or coordinate the activities of entertainment and recreation related workers.
  • Furnish customers with information on events or activities.
  • Inform workers about interests or special needs of specific groups.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Technologies & Tools

Inventory management systems Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Point of sale POS software Timekeeping software Web browser software Work scheduling software

How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Animal Trainer Supervisor Aquatics Supervisor Arcade Supervisor Bowling Alley Operator Caddie Supervisor Caddy Master Caddy Supervisor Caddymaster Checkroom Chief Chief Airport Guide Club Supervisor Community Life Director Entertainment Supervisor Golf Course Manager Guest Experience Captain Hair Salon Manager Head Baggage Porter Head Butler Head Usher Health Club Manager Hospitality Manager Hotel Services Supervisor Pack Worker Supervisor Park Recreation Manager Park Worker Supervisor Parks Recreation Coordinator Parks Recreation Director Recreation Attendant Supervisor Recreation Coordinator Rides Supervisor Salon Coordinator Salon Director Salon Leader Salon Manager Service Captain Service Chief Service Industry Coordinator Service Superintendent Shop Manager Shop Supervisor Spa Coordinator Summer Camp Coordinator Summer Camp Supervisor