What You'll Do

  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Inform workers about interests or special needs of specific groups.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Requisition necessary supplies, equipment, or services.
  • Take disciplinary action to address performance problems.
  • Recruit and hire staff members.

Essential Skills

Active Listening 3.88/5
Critical Thinking 3.88/5
Speaking 3.75/5
Social Perceptiveness 3.75/5
Coordination 3.75/5
Time Management 3.75/5
Management of Personnel Resources 3.75/5
Reading Comprehension 3.62/5
Service Orientation 3.62/5
Persuasion 3.5/5
Writing 3.25/5
Monitoring 3.25/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Self-Control, Concern for Others, Cooperation, Integrity, Stress Tolerance

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Oral Expression 4.0/5
Problem Sensitivity 3.88/5
Written Comprehension 3.75/5
Speech Recognition 3.75/5
Speech Clarity 3.75/5
Deductive Reasoning 3.5/5
Written Expression 3.25/5

Technologies & Tools

Inventory management systems Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Point of sale POS software Timekeeping software Web browser software Work scheduling software

Work Environment & Style

Common Styles for This Career

  • Self-Control (High importance: 4.88/5)
  • Concern for Others (High importance: 4.82/5)
  • Cooperation (High importance: 4.82/5)
  • Integrity (High importance: 4.82/5)
  • Stress Tolerance (High importance: 4.82/5)

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How to Become One

This career typically requires vocational school, related on-the-job experience, or an associate's degree. Some specialized training or certification may also be required.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Adult Family Home Program Manager Animal Trainer Supervisor Aquatics Supervisor Bar and Restaurant Manager Barber Shop Manager Beauty Shop Manager Bell Captain Bellhop Service Captain Care Guide Child Care Worker Supervisor Clinical Care Coordinator Clinical Coordinator Clinical Services Program Manager Comfort Station Supervisor Companion Animal Leader Direct Care Supervisor Hair Salon Supervisor Home Care Coordinator Hospitality House Supervisor Hospitality Manager Housekeeping Supervisor Resident Care Coordinator Resident Care Supervisor Residential Care Facility Manager Salon Coordinator Spa Coordinator Summer Camp Supervisor