What You'll Do

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Review data obtained from interview for completeness and accuracy.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Assist individuals in filling out applications or questionnaires.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Identify and report problems in obtaining valid data.
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.

Essential Skills

Active Listening 4.0/5
Speaking 3.88/5
Reading Comprehension 3.5/5
Social Perceptiveness 3.38/5
Writing 3.25/5
Critical Thinking 3.25/5
Service Orientation 3.25/5
Time Management 3.25/5
Complex Problem Solving 3.12/5
Monitoring 3.0/5
Coordination 3.0/5
Persuasion 3.0/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.
  • Leader: Taking charge and moving ideas forward motivates you.

Common styles

Attention to Detail, Stress Tolerance, Adaptability/Flexibility, Integrity, Self-Control

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Expression 4.0/5
Oral Comprehension 3.88/5
Speech Recognition 3.88/5
Speech Clarity 3.88/5
Written Comprehension 3.5/5
Written Expression 3.38/5
Information Ordering 3.38/5
Near Vision 3.38/5

Technologies & Tools

Creative Research Systems The Survey System Electronic health record EHR software FileMaker Pro FluidSurveys Jenzabar EX Medical condition coding software Medical procedure coding software MEDITECH software Microsoft Dynamics Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Nebu Dub InterViewer Oracle PeopleSoft Qualtrics Insight RIVS automated interview software SaaS SurveyMonkey SAP Business Objects

Work Environment & Style

Common Styles for This Career

  • Attention to Detail (High importance: 4.71/5)
  • Stress Tolerance (High importance: 4.64/5)
  • Adaptability/Flexibility (High importance: 4.63/5)
  • Integrity (High importance: 4.6/5)
  • Self-Control (High importance: 4.59/5)

Want to see how YOUR work style matches this career?

Take Free 15-Min Assessment →

How to Become One

This career typically requires vocational school, related on-the-job experience, or an associate's degree. Some specialized training or certification may also be required.

Similar Careers to Explore

Eligibility Interviewers, Government Programs

99.8% similar profile

Receptionists and Information Clerks

99.0% similar profile

Credit Authorizers, Checkers, and Clerks

98.9% similar profile

Court, Municipal, and License Clerks

98.8% similar profile

Loan Interviewers and Clerks

98.8% similar profile

New Accounts Clerks

98.8% similar profile

Credit Counselors

98.7% similar profile

Loan Officers

98.7% similar profile

Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Admissions Advisor Admissions Associate Admissions Clerk Admissions Recruiter Admissions Representative Admissions Specialist Admitting Clerk Admitting Interviewer Admitting Representative Admitting Worker Bilingual Field Interviewer Canvasser Census Clerk Census Enumerator Census Taker Commercial Census Taker Consumer Recruiter Creel Clerk Data Collection Assistant Data Collector Desk Interviewer Entry Taker Enumerator ER Clerk (Emergency Room Clerk) Field Canvasser Field Enumerator Field Interviewer Field Representative Field Reviewer Forensic Interviewer Hospice Admitting Clerk Hospital Admitting Clerk Intake Coordinator Interviewer Interviewing Clerk Market Research Interviewer Opinion Polls Survey Worker Outpatient Admitting Clerk Outpatient Interviewing Clerk Polls Interviewer Public Opinion Survey Taker Radio Program Checker Radio Survey Worker Registration Clerk Registration Coordinator Registration Representative Rehabilitation Clerk Research Interviewer Statement Request Clerk Survey Interviewer Survey Worker Surveys Interviewer Telephone Interviewer Telephone Surveyor