Medical Secretaries and Administrative Assistants
Also known as: Administrative Support Specialist, Appointment Scheduler, Certified Medical Administrative Assistant (CMMA) (+43 more)
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
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What You'll Do
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Answer telephones and direct calls to appropriate staff.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Maintain medical records, technical library, or correspondence files.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Essential Skills
Career Fit Overview
Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.
Top passions
- Organizer: Bringing order to data and processes satisfies you.
- Helper: Supporting people and making a difference matters to you.
- Leader: Taking charge and moving ideas forward motivates you.
Common styles
Concern for Others, Attention to Detail, Integrity, Dependability, Stress Tolerance
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Key Abilities
This career demands strong capabilities in the following areas:
Technologies & Tools
Work Environment & Style
Common Styles for This Career
- Concern for Others (High importance: 4.71/5)
- Attention to Detail (High importance: 4.66/5)
- Integrity (High importance: 4.66/5)
- Dependability (High importance: 4.56/5)
- Stress Tolerance (High importance: 4.32/5)
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Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.
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Also Known As
This career is known by many different job titles across industries. Here are all the variations:
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