What You'll Do

  • Analyze and record personnel or operational data and write related activity reports.
  • Apply customer feedback to service improvement efforts.
  • Compute or estimate cash, payroll, transportation, or personnel requirements.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Direct or coordinate the activities of workers, such as flight or car attendants.
  • Enforce safety rules and regulations.
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
  • Inform workers about interests or special needs of specific groups.
  • Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Technologies & Tools

Accellos Real Dispatch Commercial vehicle operations CVO software Enterprise resource planning ERP software General ledger software Inventory management systems Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Point of sale POS software SAP software Scheduling software Timekeeping software Web browser software Work scheduling software

How to Become One

This career typically requires vocational school, related on-the-job experience, or an associate's degree. Some specialized training or certification may also be required.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Airflight Attendants Supervisor Airplane Flight Attendant Supervisor Airplane Pilot Supervisor Boatswain Cargo Supervisor Chief Passenger Ship Steward Chief Passenger Ship Stewardess Flight Purser Flight Service Manager On Car Supervisor Pilot Supervisor Port Steward Service Industry Coordinator Service Manager Service Supervisor Ship Steward Stewardess Supervisor Transportation Supervisor Trucks, Cabs, and Buses Dispatcher Supervisor