What You'll Do

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Assign employees to specific duties.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Essential Skills

Active Listening 3.88/5
Speaking 3.75/5
Service Orientation 3.75/5
Critical Thinking 3.5/5
Monitoring 3.5/5
Social Perceptiveness 3.5/5
Coordination 3.5/5
Persuasion 3.25/5
Negotiation 3.25/5
Instructing 3.25/5
Management of Personnel Resources 3.25/5
Judgment and Decision Making 3.12/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Integrity, Stress Tolerance, Leadership, Cooperation, Dependability

Want a personal read on fit. Take the free assessment and see your exact compatibility with this career and many related roles.

Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 3.88/5
Oral Expression 3.88/5
Speech Clarity 3.88/5
Speech Recognition 3.75/5
Problem Sensitivity 3.25/5
Deductive Reasoning 3.12/5
Information Ordering 3.12/5
Near Vision 3.12/5

Technologies & Tools

Adobe Acrobat Adobe Illustrator Adobe InDesign Adobe Photoshop American Precision Instruments Regit Apple Final Cut Pro Apple Safari ASI Point of Sale Attitude POS itive AccuPOS Retail Autodesk Revit Bibase 4POS Retail CAP Automation SellWise Comcash ERP CompuTant CounterPoint CyberMatrix POS Data entry software Datasym SYMFINITE Delphi Technology Exact business software EZ Software Solutions

Work Environment & Style

Common Styles for This Career

  • Integrity (High importance: 4.87/5)
  • Stress Tolerance (High importance: 4.82/5)
  • Leadership (High importance: 4.77/5)
  • Cooperation (High importance: 4.75/5)
  • Dependability (High importance: 4.71/5)

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How to Become One

Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Art Gallery Director Auto Leasing Manager Auto Parts Manager Auto Rental Supervisor Automobile Leasing Supervisor Bakery Manager Branch Manager Branch Store Manager Car Rental Manager Cashier Manager Cashier Supervisor Concession Manager Convenience Store Manager Dairy Department Manager Dairy Store Manager Delicatessen Department Manager Delicatessen Manager Delicatessen Store Manager Department Manager Department Sales Manager Department Supervisor Division Supervisor Equipment Rental and Leasing Manager Floor Manager Floor Supervisor Floral Manager Florist Manager Flower Shop Manager Food Checkers and Cashiers Supervisor Food Concession Manager Front End Manager Frozen Food Department Manager Grocery Manager Grocery Store Manager Grocery Supervisor Ice Storage, Sales, and Delivery Supervisor Jewelry Department Supervisor Key Carrier Key Holder Lumber Sales Supervisor Machinery Rental and Leasing Manager Management Shift Supervisor Marina Sales and Service Supervisor Meat Department Manager Merchandise Coordinator Merchandise Manager Millinery Department Manager Music Store Manager Parts Department Manager Parts Department Supervisor Parts Manager Parts Sales Manager Pawn Shop Keeper Post Exchange Manager (PX Manager) Produce Department Manager Produce Department Supervisor Ready to Wear Department Manager Rental Manager Retail Key Holder Retail Manager Retail Operations Specialist Retail Sales Manager Retail Shift Supervisor Retail Store Manager Retail Supervisor Sales Clerk Supervisor Sales Supervisor Shift Manager Shift Supervisor Shop Manager Showroom Manager Station Manager Stock Manager Store Manager Store Supervisor Supermarket Manager Used Car Sales Supervisor Vending Stand Supervisor