Reservation and Transportation Ticket Agents and Travel Clerks
Also known as: Aircraft Agent, Aircraft Cabin Agent, Airline Agent (+69 more)
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
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What You'll Do
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Prepare customer invoices and accept payment.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Confer with customers to determine their service requirements and travel preferences.
- Examine passenger documentation to determine destinations and to assign boarding passes.
Essential Skills
Career Fit Overview
Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.
Top passions
- Organizer: Bringing order to data and processes satisfies you.
- Helper: Supporting people and making a difference matters to you.
- Leader: Taking charge and moving ideas forward motivates you.
Common styles
Self-Control, Dependability, Attention to Detail, Cooperation, Stress Tolerance
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Key Abilities
This career demands strong capabilities in the following areas:
Technologies & Tools
Work Environment & Style
Common Styles for This Career
- Self-Control (High importance: 4.84/5)
- Dependability (High importance: 4.74/5)
- Attention to Detail (High importance: 4.72/5)
- Cooperation (High importance: 4.7/5)
- Stress Tolerance (High importance: 4.55/5)
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Some previous work-related skill, knowledge, or experience may be helpful but is usually not required. Training is often provided on the job.
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Also Known As
This career is known by many different job titles across industries. Here are all the variations:
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