What You'll Do

  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
  • Determine price schedules and discount rates.
  • Review operational records and reports to project sales and determine profitability.
  • Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Prepare budgets and approve budget expenditures.
  • Represent company at trade association meetings to promote products.

Essential Skills

Active Listening 4.0/5
Speaking 4.0/5
Negotiation 4.0/5
Reading Comprehension 3.88/5
Critical Thinking 3.88/5
Monitoring 3.88/5
Social Perceptiveness 3.88/5
Persuasion 3.88/5
Judgment and Decision Making 3.88/5
Management of Personnel Resources 3.88/5
Active Learning 3.75/5
Coordination 3.75/5

Career Fit Overview

Use this summary to sense whether the day to day rhythm and focus of this path line up with what energizes you.

Top passions

  • Leader: Taking charge and moving ideas forward motivates you.
  • Organizer: Bringing order to data and processes satisfies you.
  • Helper: Supporting people and making a difference matters to you.

Common styles

Achievement/Effort, Persistence, Initiative, Integrity, Leadership

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Key Abilities

This career demands strong capabilities in the following areas:

Oral Comprehension 4.0/5
Written Comprehension 4.0/5
Oral Expression 4.0/5
Written Expression 4.0/5
Problem Sensitivity 3.88/5
Deductive Reasoning 3.88/5
Inductive Reasoning 3.88/5
Fluency of Ideas 3.75/5

Technologies & Tools

Act! Adobe Acrobat Adobe ActionScript Adobe Creative Cloud software Airtable Apple Keynote Avidian Technologies Prophet Bentley MicroStation Blackbaud The Raiser's Edge Contact management software Database software Delphi Discovery Delphi Technology Dropbox Eclipse IDE Eden Sales Manager Eko Facebook FileMaker Pro Geographic information system GIS software

Work Environment & Style

Common Styles for This Career

  • Achievement/Effort (High importance: 4.76/5)
  • Persistence (High importance: 4.76/5)
  • Initiative (High importance: 4.71/5)
  • Integrity (High importance: 4.52/5)
  • Leadership (High importance: 4.52/5)

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How to Become One

Most employers require a bachelor's degree in a relevant field. Some positions may also require experience through internships, co-ops, or entry-level work to strengthen your candidacy.

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Also Known As

This career is known by many different job titles across industries. Here are all the variations:

Account Manager Area Sales Manager BD Director (Business Development Director) BD Executive (Business Development Executive) BD Manager (Business Development Manager) Business Developer Channel Manager Client Relationship Manager Commercial Director Commercial Sales Manager Dealership Manager Department Store Manager District Manager District Sales Manager Division Manager E-Commerce Director (Electronic Commerce Director) Export Manager Fractional Sales Executive Global Account Manager (GAM) Hotel Sales Manager Import Export Manager Inside Sales Manager Marketing Sales Supervisor National Account Manager National Sales Manager Professional Equipment Sales and Service Manager Regional Director Regional Manager Regional Sales Director Regional Sales Manager Retail Chain Store Area Supervisor Retail District Manager Sales Account Manager Sales and Marketing Director Sales and Marketing Manager Sales and Marketing VP (Sales and Marketing Vice President) Sales Coordinator Sales Director Sales Manager Sales Operations Manager (Sales Ops Manager) Sales Promotion Manager Sales Supervisor Sales VP (Sales Vice President) Territory Manager Territory Sales Manager Utility Sales and Service Manager Vehicle Leasing and Rental Manager Zone Manager